Quickhelp for Troubleshooting Most Frequently Asked Questions
This page contains helpful links to troubleshoot the most commonly raised questions.
- Login related issues
- The Technician Console Desktop App for Windows and Mac article is a good starting point to get more information about logging in to Rescue.
- Password related issues
- The How Do I Reset my Password in Rescue article explains how to reset your password.
- System requirements
- Everything you wanted to know about System Requirements.
- Launching and managing sessions
- Start exploring how you can launch and manage support sessions from Technican Console.
- Using Calling cards
- The detailed guide on setting up Calling Cards help you use this feature efficiently.
- Allowlisting and Rescue gives an extensive list of recommended firewall settings.
- Ten things to try
- New to GoTo Rescue? This sequence of 10 articles will get you started.