product icon

Setting up Rescue to Check for Unwanted or Missing Apps (App Checklist)

This article gives guidance to Rescue Administrators.

Upload a list of applications that Rescue will look for upon connection to an Android or BlackBerry device.

  1. Select the Global Settings tab.
  2. Under Mobile device settings > App Checker List Upload, click Browse and select the file containing the list of applications you would like technicians to be able to check for.
    Important: Download the template XML file to ensure that you follow the proper format.
  3. Click Upload.

    Result: The selected file is uploaded.

  4. Click Save Changes.

    Result: The data is made available on Click2Fix.

Results: How does this work for the technician? In the Technician Console, the Click2Fix alert bar will notify the technician when an unwanted or missing app is detected.
Article last updated: 27 September, 2022