Setting up Rescue to Check for Firmware Issues
Upload a file that Rescue uses to identify when a device’s firmware is not current. The file contains OS properties and can include a link to current firmware.
- Select the Global Settings tab.
, click Browse and select the file containing firmware requirements and URLs directing customers to current firmware versions. Important: Download the template XML file to ensure that you follow the proper format.
- Click Upload.
Result: The selected file is uploaded.
- Click Save Changes.
Result: The data is made available on Click2Fix.