Setting up Rescue to Check for Firmware Issues
This article gives guidance to Rescue Administrators.
Upload a file that Rescue uses to identify when a device’s firmware is not current. The file contains OS properties and can include a link to current firmware.
Results:
How does this work for the technician? In the Technician Console, the Click2Fix alert bar will notify the technician when a difference is detected between the firmware on the customer's device and properties defined in the uploaded file.
Article last updated: 27 September, 2022