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Task 2: Set up Your Initial Configuration

    Complete all sub-tasks in this section to set up all dependencies for connecting your Rescue account to your Salesforce account.

    Related Articles
    • Integrating Rescue with Other (CRM) Systems
    • Task 2.1: Initialize Custom Settings
    • Task 2.2: Set up the Callback URL (Force.com Sites Feature)
    • Task 2.3: Set Up Rescue by GoTo Post to URL
    • Task 2.4: Add the Rescue PIN and Rescue Lens PIN buttons, and rescue Logs related list to the Case Layout
    • Task 2.5: Add the Rescue PIN component to the Lightning Page
    • Task 2.6: Add the Rescue Logs Related List to the Lightning Page
    Article last updated: 15 November, 2022
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