This procedure assumes you already have both a Rescue account and a Salesforce Developer, Enterprise or Unlimited account.

1. On the Rescue by GoTo Support for Salesforce page, click Get It Now.
2. Login with an administrator user account for the Salesforce organization under which you want to install the Rescue app.

   Result: The Installation instructions page is displayed.

3. Click Install in production.
4. After selecting the box I have read and agreed to the terms and conditions., click Confirm and Install!.
5. On the Package Installation Details page, click Continue.
6. On the Approve Third-Party Access page, select Yes, grant access to these third-party web sites and click Continue.
   
   Tip: To find the Rescue app listing, you can go to Salesforce AppExchange > Leading Enterprise Cloud Marketplace and search for Rescue by GoTo.
7. On the Step 1: Approve Package API Access page, click Next.
8. On the Step 2: Choose security level page, select Admin access only and click Next.
9. On the Step 3. Install Package page, click Install.

   Result: A confirmation email is sent about your request and a Rescue tab is added to your Salesforce Home page.