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Supporting BlackBerry Devices

    This article gives guidance to Rescue technicians.

    Depending on permissions set in the Administrator Center, the following features are available when connected to a BlackBerry device:

    • System Info tab
    • History & Notes tab
    • Device Configuration tab (email configuration)
    • Hot Keys
    • Chat
    • Customer Terms of Service (Admin)
    • Click2Fix tab
    Article last updated: 27 September, 2022