How to Uninstall the Applet from a BlackBerry
This article gives guidance to Rescue technicians.
Your customers can follow this procedure to uninstall the Mobile Applet from a BlackBerry device.
On devices running BlackBerry OS5 or earlier, do the following:
- From the Home menu, open the Options screen.
- Select Note: You may have Advanced Options and Applications on the same level in the Options screen.Reboot may be required.
On devices running BlackBerry OS6 or later, do the following:
- On the Home screen, tap and hold LogMeIn Rescue .
- Tap Delete.