How to Uninstall the Applet from a BlackBerry - Rescue Support

How to Uninstall the Applet from a BlackBerry

This article gives guidance to Rescue technicians.

Your customers can follow this procedure to uninstall the Mobile Applet from a BlackBerry device.

On devices running BlackBerry OS5 or earlier, do the following:

From the Home menu, open the Options screen.
Select > Advanced Options > Applications > GoToLogMeIn Rescue > Delete > Delete Confirm

Note: You may have Advanced Options and Applications on the same level in the Options screen.

Result: Reboot may be required.

On devices running BlackBerry OS6 or later, do the following:

On the Home screen, tap and hold GoToLogMeIn Rescue .
Tap Delete.

Article last updated: 27 September, 2022