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oAuth token troubleshooting

If the request to acquire an access token fails, verify the following.
  1. Ensure the entry created above is in the scope of LogMein Rescue Integration.
  2. Configure the Application Registries table. In the Application Access tab, ensure the Accessible form field is set to All application scopes and Can read is checked.
Parent article: Integration of LogMeIn Rescue and ServiceNow
Article last updated: 21 November, 2022