HELP FILE
Instant Chat Customization Options for Developers
Articles related to customization are written for a technical audience who have experience in web development. Knowledge of HTML, CSS, and JavaScript are required.
Important: The information in this section is for web developers and assumes knowledge of relevant web technologies (CSS, XHTML, and JavaScript).
The following Instant Chat components can be self-hosted:
- HTML as described in Sample Code for Self-hosted Instant Chat.
- CSS as described in How to Customize InstantChat.css.
- JavaScript as described in How to Customize Self-Hosted Instant Chat Using JavaScript.
- Image resources that can be downloaded from the https://secure.logmeinrescue.com/InstantChat/Standard/Images.zip package.
- Localization file as described in How to Customize Instant Chat Language Files.
Important: A Rescue Master Administrator must allowlist the host(s) where your JS and CSS custom resources are self-hosted. For more information for Administrators, see section Administration Center Settings in Fully Customized Self-hosted Solutions.
To see a sample self-hosted Instant Chat, visit the GoTo Sales Demo at https://secure.logmeinrescue.com/US/InstantChat/SalesDemo/Default.aspx?EntryID=0000000000
Remember: Your EntryID is part of a Channel link and can be found on the Administration Center Organization tab or Channels tab for a selected channel.
Note: Rescue currently does not support the execution of Instant Chat in an iframe or frame.
Article last updated: 27 September, 2022