HELP FILE

Setting Up Scripted Live Guide

By adding a single line of code to your website, you can provide an integrated user experience to your customers saving them from having to navigate to a separate domain to start the shared browsing session. They can initiate shared browsing directly from your website. The session does not even need to start from your homepage, but from the exact part of the website from where the customer initiated the session.

Note: The script needs to be deployed on a public domain.
Note: LogMeIn provides a script that has already been customized with your Rescue Live Guide CompanyID (a unique identifier for your account), so you can add it to your website without performing any further customization.
Below is an example of the script to be added:
<script> (function(companyId, addShortcut, featureParams) { (function(w,d,c,i){var t={q:[],init:function(){t.q.push(arguments)}};var l=function(){var s=d.createElement("script");s.type="text/javascript";s.async=true;s.defer=true;s.src="https://script.support.me/script.js?companyId="+i;var x=d.getElementsByTagName("script")[0];x.parentNode.insertBefore(s,x)};if(typeof c!=="function"){w.CoBrowse=t;l();}}) (window,document,window.CoBrowse, companyId);CoBrowse.init(companyId, addShortcut, featureParams); })('company id', true, {}); </script>