Screen Recording and Screen Capture with Lens
Lens allows you to record sessions and take screen captures during your Lens sessions.
|Default storage location||C:\Users\[username]\Documents where [username] is the username of the user logged in. You can set the Screen Recording location to a different folder by going to
Tip: We recommend setting a default location on your local drive For example: C:\Screen_Recordings.
|File format||Session recordings are always saved as .mkv files. To view this file type use VLC player or download the mkv codec for windows.|
Tip: We recommend using the Freeze camera stream option before taking a Screen Capture for optimal results:
|Default storage location|| Default storage Location: In the Technician Console, you are prompted for a location to save the capture, whenever you take a Screen Capture.
Tip: We recommend setting a default location on your local drive, for example: C:\Screen_Captures.
|File format||The default file type is .jpg.|