HELP FILE

Rescue Lens won't access the iPhone camera. What can I do?

On an iOS device, Rescue Lens is unable to access the camera and you get the following error message:

Rescue Lens has been denied access to your camera

Solution

  1. On your iOS device, tap Settings.
  2. Select Privacy.
  3. Select Camera.
  4. Toggle the switch next to Rescue Lens to the On position by tapping the UISwitch icon.