HELP FILE
Failed Sessions Report (Summary)
LogMeIn Rescue Administration Center - Reports
This report returns cumulative data for all sessions that fail during Connecting status for members of the selected unit during the selected period.
A Failed session is any session successfully submitted by the customer, but which never proceeds from Connecting to Waiting status.
Note: A session enters Connecting status when the customer begins downloading the Applet.
- Number of Failed Sessions
- The total number of failed sessions for members of the selected unit during the selected period. Data type: Integer. Data length: unspecified.
- Average Connecting Time
- The average time spent in Connecting status before failure. Data type: DateTime. Data length: unspecified.
- Total Connecting Time
- The total time spent in Connecting status before failure. Data type: DateTime. Data length: unspecified.