Esempio di codice per Instant Chat self-hosted
Articles related to customization are written for a technical audience who have experience in web development. Knowledge of HTML, CSS, and JavaScript are required.
Di seguito è riportato un codice di esempio per Instant Chat self-hosted.
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>YourCompany - Web Chat</title> <script type="text/javascript" src="https://secure.GoToLogMeIn Rescue.com/InstantChat/InstantChat.aspx"></script> <script type="text/javascript"> function loadInstantChat(sessionType) { // Show Instant Chat document.getElementById("InstantChatDiv").style.display = ""; // Hide Channel form document.getElementById("ChannelForm").style.display = "none"; // Hide PIN Code form document.getElementById("PinForm").style.display = "none"; // Hide Language dropdown document.getElementById("LanguageForm").style.display = "none"; var ICLoader = new LogMeIn RescueInstantChatLoader(); ICLoader.ICContainer = "InstantChatDiv"; ICLoader.HostedCSS = "http://YourSite/yourstylesheet.css"; ICLoader.HostedLanguagesForChatOnlyMode = "http://[YourSite]/LanguagesForChatOnlyMode.js"; ICLoader.HostedLanguagesForAppletMode = "http://[YourSite]/LanguagesForAppletMode.js"; // The URL or domain name of [YourSite] must be allowlisted in the LogMeIn Rescue Administration Center. // Contact your LogMeIn Rescue Master Administrator! // sessionType == 0, we are after REBOOT // Channel session if (sessionType == 1) ICLoader.EntryID = "123456789"; // Private Session if (sessionType == 2) { var pin = document.getElementById("inputPinCode").value; if ((pin.length != 6) || isNaN(pin)) { handleError("Private code should be a 6-digit number!"); return; } else ICLoader.PrivateCode = document.getElementById("inputPinCode").value; } ICLoader.Name = document.getElementById("inputYourName").value; ICLoader.Comment1 = document.getElementById("inputEmailAddress").value; ICLoader.Comment2 = document.getElementById("inputPhoneNumber").value; ICLoader.Comment3 = document.getElementById("inputCompanyName").value; ICLoader.Comment4 = document.getElementById("inputLocation").value; ICLoader.Comment5 = document.getElementById("inputComment").value; ICLoader.Tracking0 = "TestForm01"; ICLoader.Language = document.getElementById("inputLanguageSelect").value; ICLoader.PostMessageTargetOrigin = null; //https://[YourSite].com<:443> // Error + No Technician available notification handling ICLoader.HostedErrorHandler = function(ErrorName) { switch(ErrorName) { case "NOTECHAVAILABLE": handleError("Currently no technicians are available. Please check back later."); break; case "NOTECHWORKING": handleError("Sorry, we're closed. No technicians are available at this time. Please check back later during our hours of operation."); break; case "INVALID_PARAMETERS": handleError("Invalid parameters supplied. Please contact your support provider."); break; case "SESSIONALREADYSTARTED": handleError("A session using this PIN Code has already been started. Please ask your support provider for a new PIN Code."); break; case "UCONNECTIONERROR": handleError("Unknown connection error occurred."); break; case "ERRNOSUCHSSESSION": handleError("The support session cannot be started."); break; case "ERRNOSUCHENTRY": handleError("The online support session cannot be started. Please contact your support provider directly."); break; case "ERRCODEDOESNOTEXIST": handleError("PIN Code does not exist. Please contact your support provider."); break; case "ERRCODEEXPIRED": handleError("PIN Code has expired. Please contact your support provider."); break; case "ERRNOTEXPIRED": handleError("Technician or company does not exist. Please contact your support provider."); break; case "ERRMISSINGTECHLICENSE": handleError("The support session cannot be started. The technician is not configured to support this type of device."); break; } } ICLoader.Start(); } // Start automatically Instant Chat after REBOOT function handleReboot() { if ((window.location + "").indexOf("LogMeIn Rescuewebsessionid") != -1) loadInstantChat(0); if (window.location.hash.length == webSessionIdLength + 1) loadInstantChat(0); } // Show error messages function handleError(ErrorDescription) { // Hide Instant Chat document.getElementById("InstantChatDiv").style.display = "none"; // Show ErrorForm var ef = document.getElementById("ErrorForm"); ef.style.display = ""; ef.innerHTML = ErrorDescription; } </script> </head> <body onload="handleReboot();" style="background-color: #000000; font-family:tahoma, arial, verdana; color: #FFFFFF"> <noscript> <div style="position: absolute; left: 0px; top: 0px; width: 700px; height: 700px; zindex: 1; background-color: #000000"> To use the Instant Chat feature, please ensure you have JavaScript enabled in your web browser.<br /> Once you have enabled JavaScript, please refresh this page. </div> </noscript> <div id="ChannelForm" style="position: absolute; left: 100px; top: 100px; backgroundcolor: #303030; padding: 20px 20px 20px 20px"> Your Name<br /> <input id="inputYourName" type="text" maxlength="64" style="width: 200px" /><br /> Email Address<br /> <input id="inputEmailAddress" type="text" maxlength="512" style="width: 200px" /><br /> Phone Number<br /> <input id="inputPhoneNumber" type="text" maxlength="512" style="width: 200px" /><br /> Company Name<br /> <input id="inputCompanyName" type="text" maxlength="256" style="width: 200px" /><br /> Location<br /> <input id="inputLocation" type="text" maxlength="64" style="width: 200px" /><br /> Comment<br /> <input id="inputComment" type="text" maxlength="64" style="width: 200px" /><br /><br /> <input type="button" value="Start Chat Now" onclick="loadInstantChat(1);" /> </div> <div id="PinForm" style="position: absolute; left: 400px; top: 100px; background-color: #303030; padding: 20px 20px 20px 20px"> Enter your 6 digit PIN code<br /> <input id="inputPinCode" type="text" maxlength="64" style="width: 200px" /><br /><br /> <input type="button" value="Connect to technician" onclick="loadInstantChat(2);" /> </div> <div id="LanguageForm" style="position: absolute; left: 400px; top: 260px; backgroundcolor: #303030; padding: 20px 20px 20px 20px"> Select Chat<br />interface language<br /> <select id="inputLanguageSelect" style="width: 200px"> <option value="en">English</option> <option value="es">Español</option> <option value="de">Deutsch</option> <option value="fr">Français</option> <option value="it">Italiano</option> <option value="nl">Nederlands</option> <option value="pt">Português</option> <option value="pt-br">Português (Br)</option> <option value="hu">Magyar</option> <option value="ru">Russian</option> <option value="ja">Japanese</option> <option value="ko">Korean</option> <option value="zh">Simplified Chinese</option> <option value="zh-tw">Traditional Chinese</option> <option value="ar">Arabic </option <option value="tr">Türk</option> <option value="pl">Polski</option> <option value="fi">Suomalainen</option> <option value="sv">Svensk</option> <option value="no">Norsk</option> <option value="he">Hebrew</option> <option value="da">Dansk</option> <option value="cs">Czech</option> </select> </div> <div id="ErrorForm" style="position: absolute; left: 100px; top: 100px; height: 200px; width: 300px; background-color: #303030; padding: 20px 20px 20px 20px; display: none"></div> <div id="InstantChatDiv" style="position: absolute; left: 100px; top: 100px; width: 285px; height: 259px; display: none"></div> </body> </html>
Nota:
- Instant Chat utilizza sempre documenti di tipo XHTML 1.0 Transitional, ma sono supportati anche documenti di tipo HTML meno recenti.
- La seguente riga deve indicare sempre InstantChat.aspx:
<script type="text/javascript" src="https://secure.GoToLogMeIn Rescue.com/InstantChat/InstantChat.aspx"></script>
- ICContainer è un parametro richiesto, l'iframe di Instant Chat verrà caricato nell'elemento ICContainer:
ICLoader.ICContainer = "ICContainer";
- Per informazioni sulla personalizzazione InstantChat.css, vedi Personalizzazione InstantChat.css.
- È possibile definire un parametro PrivateCode anziché il parametro EntryID per avviare sessioni Private in
ICLoader.EntryID = "1234567890";
- È possibile definire il codice della lingua predefinita (la lingua predefinita è "en"). Vedi anche Come personalizzare i file della lingua di Instant Chat.
The following languages are provided by GoTo:
Abbreviazione (valore) Lingua Abbreviazione (valore) Lingua en Inglese zh Cinese semplificato it Spagnolo zh-tw Cinese tradizionale de Tedesco ar Arabo fr Francese tr Turco it Italiano pl Polacco nl Olandese fi Finlandese pt Portoghese sv Svedese pt-br Portoghese (BR) no Norvegese hu Ungherese he Ebraico ru Russo da Danese ja Giapponese cs Ceco ko Coreano el Greco th Thailandese ro Rumeno bg Bulgaro sk Slovacco hr Croato - La gestione degli errori host funziona come segue:
- Remove the handleReboot function if your ICContainer is always visible on your page:
function handleReboot(){...}
- Visualizzazione automatica di Instant Chat dopo il riavvio. Rimuovere questa riga se il tuo ICContainer è sempre visibile nella pagina:
if ((window.location + "").indexOf("LogMeIn Rescuewebsessionid") != - 1){document.getElementById("ICContainer").style.display="" ; loadInstantChat();} /* optional */
- Remove the handleReboot function if your ICContainer is always visible on your page:
Articolo Ultimo aggiornamento: 11 July, 2023
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