product icon

Task Two: Configure the LogMeIn Rescue LiveLink

Articles related to customization are written for a technical audience who have experience in web development. Knowledge of HTML, CSS, and JavaScript are required.

Configure the LogMeIn Rescue PIN generation in Autotask.

  1. In Autotask, go to LiveLink Designer. Select the RescuePIN LiveLink.
  2. Type GoToLogMeIn Rescue ( for the Livelink Application name.
  3. Change the Base URL to
  4. Add the following fields to Form Post Parameters:
    Parameter Name Parameter Value





  5. Go to the LiveLink Designer Applications tab and select LogMeIn LogMeIn Rescue.

    Result: The LiveLink Application page for GoToLogMeIn Rescue is displayed.

  6. On the LiveLink Application page for GoToLogMeIn Rescue, select Requires Authentication > User-Level.
Article last updated: 27 September, 2022