Configure the LogMeIn Rescue PIN generation in Autotask.
- In Autotask, go to LiveLink Designer. Select the RescuePIN LiveLink.
- Type GoToLogMeIn Rescue (www.LogMeIn.com) for the Livelink Application name.
- Change the Base URL to https://secure.logmeinrescue.com/integration/autotask/requestpin.aspx.
- Add the following fields to Form Post Parameters:
Parameter Name |
Parameter Value |
CField0 |
<ACCOUNTNAME> |
email |
<CONTACTE-MAILADDRESS> |
pwd |
<APPLICATION_PASSWORD> |
tracking0 |
<TICKETID> <ACCOUNTID> <AUTOTASK_USERNAME>@YourSite.com <AUTOTASK_PASSWORD> |
username |
<APPLICATION_USERNAME> |
- Go to the LiveLink Designer Applications tab and select LogMeIn LogMeIn Rescue.
Result: The LiveLink Application page for GoToLogMeIn Rescue is displayed.
- On the LiveLink Application page for GoToLogMeIn Rescue, select .