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Task Three: Add Rescue Credentials to Autotask Profile

Articles related to customization are written for a technical audience who have experience in web development. Knowledge of HTML, CSS, and JavaScript are required.

You must add your Rescue username and password to your Autotask profile.

  1. In Autotask, select Home > My Profile.

    Result: The Profile page is displayed.

  2. On the Profile page, select Edit.

    Result: The Edit Profile page is displayed.

  3. On the Edit Profile page, click Advanced tab.

    Result: The User Profile Advanced Settings page is displayed.

  4. On the User Profile Advanced Settings page, select GoTo Rescue and enter your GoTo Rescue username and password in the appropriate fields.
Article last updated: 27 September, 2022