HELP FILE

Task One: Install the Rescue LiveLink

    Articles related to customization are written for a technical audience who have experience in web development. Knowledge of HTML, CSS, and JavaScript are required.

    Install the Rescue LiveLink to access Rescue features from Autotask.

    1. Log in to your Autotask account as an administrator.
    2. Select Admin > Design Live Links.
    3. In LiveLinks Designer, select Explore the AXN Live Links Catalog.
    4. Search for Rescue in the extension catalog.
    5. Right-click RescuePIN and select Install LiveLink.

    To Install LiveLink, the administrator must select Admin Button > Design Live Links Within Design.

    Article last updated: 27 September, 2022