Task One: Install the LogMeIn Rescue LiveLink

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Install the LogMeIn Rescue LiveLink to access Rescue features from Autotask.

  1. Log in to your Autotask account as an administrator.
  2. Select Admin > Design Live Links.
  3. In LiveLinks Designer, select Explore the AXN Live Links Catalog.
  4. Search for Rescue in the extension catalog.
  5. Right-click RescuePIN and select Install LiveLink.

To Install LiveLink, the administrator must select Admin Button > Design Live Links Within Design.