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Task Four: Test the Rescue LiveLink

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Test the button that generates a PIN code in Autotask after configuration.

Before you begin:

Be sure to add your GoTo Rescue credentials to Autotask before completing this task! Task Three: Add Rescue Credentials to Autotask Profile

  1. Select a ticket in Autotask.
  2. Click LiveLinks > Rescue PIN.
Results: A generated Rescue PIN code should be similar to the following:
Article last updated: 27 September, 2022