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Task Four: Test the Rescue LiveLink

    Articles related to customization are written for a technical audience who have experience in web development. Knowledge of HTML, CSS, and JavaScript are required.

    Test the button that generates a PIN code in Autotask after configuration.

    Before you begin:

    Be sure to add your GoTo Rescue credentials to Autotask before completing this task! Task Three: Add Rescue Credentials to Autotask Profile

    1. Select a ticket in Autotask.
    2. Click LiveLinks > Rescue PIN.
    Results: A generated Rescue PIN code should be similar to the following:
    Article last updated: 27 September, 2022