Task Five: Set up a Ticket Queue in Autotask
Articles related to customization are written for a technical audience who have experience in web development. Knowledge of HTML, CSS, and JavaScript are required.
To select the location for automatically created LogMeIn Rescue Support session tickets, name your queue "LogMeIn Rescue" or "LogMeIn Rescue". Otherwise, the default ticket queue will be used.
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Task Four: Test the LogMeIn Rescue LiveLink
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Task Six: Set up the LogMeIn Rescue API for Autotask
Article last updated: 27 September, 2022