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Login Report (Summary)

    This article gives guidance to Rescue Administrators.

    This report returns cumulative login data for members of the selected unit for the selected period.

    This report can be generated for any organizational unit.

    Each row represents one member of the organization.

    Name
    The Rescue user's name as recorded in the Name field on the Organization tab. Data type: String. Data length: 128 characters.
    User ID
    An automatically generated, unique identification number. Data type: Integer. Data length: unspecified.
    Email
    The Rescue user's email address as recorded in the Email field on the Organization tab. Data type: String. Data length: 128 characters.
    Nickname
    The Rescue user's nickname as recorded in the Nickname field on the Organization tab. Data type: String. Data length: 128 characters.
    Group
    The name of the Administrator Group or Technician Group to which the user belonged at the time of login. Data type: String. Data length: 128 characters.
    User Created On
    The date when the user was added to the organization with a valid name and email on the Organization tab. Data type: DateTime. Data length: unspecified.
    Number of Logins
    The number of unique login events recorded during the selected period. Data type: Integer. Data length: unspecified.
    Average Login Time
    The average length of time logged in to Rescue. Data type: DateTime. Data length: unspecified.
    Total Login Time
    The total time spent logged in to Rescue. Data type: DateTime. Data length: unspecified.
    Total Busy Time
    The total time in Busy status. Reported for technicians only. Data type: DateTime. Data length: unspecified.
    Total Away Time
    The total time in Away status. Reported for technicians only. Data type: DateTime. Data length: unspecified.
    Total Idle Time
    Idle Time is when a technician is logged in to the Technician Console but has no sessions. Idle Time ends as soon as any session enters any status in the Technician Console. Data type: DateTime. Data length: unspecified.
    Article last updated: 27 September, 2022