HELP FILE

Login Report (List All)

    This article gives guidance to Rescue Administrators.

    This report returns data for each unique login performed by a member of the selected unit during the selected period

    This report can be generated for any organizational unit.

    Each row represents a unique login event.

    Login Date
    The date when the login occurred, based on the selected time zone. Data type: DateTime. Data length: unspecified.
    Name
    The user's name as recorded in the Name field on the Organization tab. Data type: String. Data length: 128 characters.
    User ID
    An automatically generated, unique identification number. Data type: Integer. Data length: unspecified.
    Email
    The Rescue user's email address as recorded in the Email field on the Organization tab. Data type: String. Data length: 128 characters.
    Start Time
    The exact login time. Data type: DateTime. Data length: unspecified.
    End Time
    The exact logout time. Data type: DateTime. Data length: unspecified.
    Total Login Time
    Length of time logged in to Rescue. Data type: DateTime. Data length: unspecified.
    IP Address
    The IP address from which login occurred. Data type: String. Data length: 15 characters.
    Busy Time
    Length of time in Busy status. Reported for technicians only. Data type: DateTime. Data length: unspecified.
    Away Time
    Length of time in Away status. Reported for technicians only. Data type: DateTime. Data length: unspecified.
    Idle Time
    Idle Time is when a technician is logged in to the Technician Console but has no sessions. Idle Time ends as soon as any session enters any status in the Technician Console. Data type: DateTime. Data length: unspecified.