HELP FILE
How to Track the Language of Customers with the PIN Entry Form
The language field may contain the language of the customer which helps technicians decide if they want to start a session with the customer or transfer it to someone else who speaks that language.
- In the Administration Center, go to the Resources tab.
- Copy the sample code from the Custom LogMeIn123.com form text box.
- Modify the value parameter in the following line:
<input type="hidden" name="language" maxlength="5" value="en" /> <!-- optional -->The value parameter of the language field can be 5-characters long by default and can contain any characters.
- Paste the modified code sample into the HTML code of your website.
LogMeIn Rescue supports the following languages:
| Abbreviation (value) | Language | Abbreviation (value) | Language |
|---|---|---|---|
| en | English | zh | Simplified Chinese |
| es | Español | zh-tw | Traditional Chinese |
| de | Deutsch | ar | Arabic |
| fr | Français | tr | Türk |
| it | Italiano | pl | Polski |
| nl | Nederlands | fi | Suomalainen |
| pt | Português | sv | Svensk |
| pt-br | Português (Br) | no | Norsk |
| hu | Magyar | he | Hebrew |
| ru | Russian | da | Dansk |
| ja | Japanese | cs | Czech |
| ko | Korean | el | Greek |
| th | Thai | ro | Romanian |
| bg | Bulgarian | sk | Slovak |
| hr | Hrvatski |