The ICLoader.Language field may contain the language of the customer which helps technicians decide if they want to start a session with the customer or transfer it to someone else who speaks that language.

1. In the Administration Center, go to the Resources tab.

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2. Copy the sample code from the Custom logmein123.com form with self-hosted Instant Chat text box.

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3. Modify the value of the ICLoader.Languageparameter in the following line:

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   ICLoader.Language = "ENG"; /* optional */

   The value parameter of the ICLoader.Language field can be 5-characters long by default and can contain any characters.

4. Paste the modified code sample into the HTML code of your website.

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