How to Enable Technicians to Support Mobile devices

This article gives guidance to Rescue Administrators.

You must activate the LogMeIn Rescue+Mobile add-on for each technician for whom you have purchased a subscription.

Log in to your LogMeIn Rescue account and open the Administration Center.
On the Organization Tree, select the technician for whom you want to activate the mobile add-on.
Select the Organization tab.
Under Licenses, select Mobile.
Result: Upon next login, the user will be able to support smartphones.

What to do next: For further control over the exact functionality available to technicians, set any of the numerous mobile-related permissions on the Organization tab or Settings tab for a Technician Group.

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