HELP FILE

How to Add Labels

    This article gives guidance to Rescue Administrators.

    This option is available to Master Administrators and Master Account Holders.

    1. In the Administration Center, go to the Global Settings tab.
    2. Under Labels, click Manage Labels.

      Result: The Add/Remove Labels page is displayed.

    3. Click the gear icon.

      Result: The Add new labels option is displayed.

    4. Under Add new labels, name the new label and click Add.

      Result: The new label is displayed.

      Tip: Repeat this step for each label you want to add.

    5. Click Done.
    Remember: Don't forget to assign labels to Channels or Technician Groups. See How to Assign Labels.