Follow this procedure to install the Rescue Calling Card on a customer's computer during an active session. A technician installs the Calling Card to the customer's PC from the Technician Console.

1. Click the Calling Card tab.
   Remember: This task is performed in the Technician Console.
2. Select one of the following options:
   • Select Launch Calling Card immediately after installation if you want the Calling Card application to run once it has been successfully installed on the customer's computer
   • Select Launch Calling Card every time the remote device is started to set the Calling Card application to open each time the target device is started
     Tip: Customers can clear this setting on the Settings > General tab of the Calling Card.
3. Click Install Calling Card.

   Result: The Calling Card installer is deployed and executed. The customer may be prompted to give you permission to deploy the installer. If so, ask the customer to accept the deployment.