Why does the Rescue applet always start with my computer?
If a technician ends a Rescue session while disconnected from their client (either during the process of a reboot or because of connectivity problems), it is possible that the applet may not remove itself properly. This will cause the Rescue applet to launch upon every Windows startup. Follow the steps below to remove the applet.
Important: You must be a Windows Administrator to perform these actions.
What to do next: For detailed information about removing a stuck applet on Windows and Mac, see
How to Remove a Stuck Rescue Applet?.
Article last updated: 27 September, 2022