How to Remove a Stuck Rescue Applet?
Normally, once the session for which the Applet was downloaded ends, the Applet cleans up the temporary files it created in the local AppData folder, it closes, and will not try to run again. However, if a technician ends a GoTo Rescue session while disconnected from their customer (either during the process of a reboot or because of connectivity problems), it is possible that the applet may not remove itself properly. In this case, the customer may experience that the Rescue Applet launches upon every system startup. When closing the Applet window it immediately re-launches. Below you can find instructions on how to remove the stuck Applet depending on OS.