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Upgrading the application

    If you are upgrading this application from a prevous version and you do not have Customer Service installed, do the following:
    1. As a user with the LogMeIn admin role, navigate to Integration > LogMeIn Rescue > Source Code and Scripts > Fix Scripts.
    2. Open Check for CSM FixScript.
    3. Click Run Fix Script.
    Parent article: Integration of Rescue and ServiceNow
    Article last updated: 21 November, 2022