Task 2.5: Add the Rescue PIN component to the Lightning Page
On the Case Pages, technicians will use the Rescue PIN button to generate Rescue PIN codes via Salesforce. Follow this procedure to add the Rescue PIN Component to all appropriate Case Layout Lightning pages.
Note: The information below pertains to Salesforce Lightning Experience users
Go to Setup > Object Manager > Case > Lightning Record Pages.
Click the applicable Record Page label.
Click the Rescue PIN Custom Component and drag it onto the desired area of the page.
On the right panel you can choose the buttons you need to display to the technicians. The default value is Both.