Rescue requestpin.aspx web service
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This service is called to request a Rescue PIN code with the defined details.
Input Parameters
| Element | Description |
|---|---|
| Rescue target email for Direct Link. | |
| username | Application username. |
| pwd | Application password. |
| authcode | The secret authentication code that is used to authenticate the user without logging in to Rescue. |
| CField0..5 | Custom fields. |
| tracking0 | Autotask ticket number, Device ID, Account ID, Integrated Autotask Username, Integrated Autotask Password. |
Return Values
| Displayed Return Value | Description |
|---|---|
| ERROR | An unspecified error occurred, such as timeout. |
| OK | Updating user group properties succeeded. |
| NOTLOGGEDIN | Updating user group properties failed because the current user is no longer logged in. |
| NOTTECHNICIAN | The specified ID is either not the ID of a user node or does not exist. |
| NOTECHCONSOLERUNNING | The name is too long or the field is empty. |
| OUTOFPINCODES | The specified status is incorrect or does not exist. |
| POLLRATEEXCEEDED | The defined permission set of the user are either incorrect or empty. |
Article last updated: 27 September, 2022