Install the Integration Application
From this article you can learn how to install the integration application.
Note: The Rome release integrated the cases application and the incident application into one app.
This section provides instructions for installing the main integration.
- Download the LogMeIn Rescue Integration application.
- In the ServiceNow Store, navigate to the ServiceNow listing for LogMeIn Rescue.
- Click Get.
Result: You are prompted to enter your HI credentials.
- Install the LogMeIn Rescue Integration application.
- Log in to the ServiceNow instance on which you want to install the application.
- Navigate to .
- Click the Not Installed tab.
- Locate the app, and click Install.
Result: Your app is automatically installed onto your instance.
Parent article:
Integration of LogMeIn Rescue and ServiceNow
Article last updated: 21 November, 2022