How to start a session on ChromeOS?
Follow this procedure to connect to a customer using a PIN code.
Before you begin:
The agent must have an active LogMeIn Rescue+Mobile add-on license.
The agent's Technician Group must have permission to start Private Sessions.
The agent's Technician Group must have permission to use the PIN Code connection method.
What to do next: The Rescue Technician can initiate remote support sessions similar to mobile sessions. For limitations see
About Rescue and Chrome OS.