Customers must click on a button to establish a connection to a technician. To change the label of this button, do the following:

1. In the Administration Center, go to the Channels tab.

   Result:

2. Copy the sample code from the Custom Live Support Forms text box.

   Result:

3. Modify the value parameter in the following line:

   Result:

   <input type="submit" value="Channel 01" />

4. Paste the modified code sample into the HTML code of your website.

   Result: