How to Change the Branding of the Channel Form

Articles related to customization are written for a technical audience who have experience in web development. Knowledge of HTML, CSS, and JavaScript are required.

  1. In the Administration Center, go to the Channels tab.
  2. Copy the sample code from the Custom Live Support Forms text box.
  3. Change the branding of the PIN entry form, by following the basic XHTML standards. For an online tutorial on XHTML programming, visit
  4. Paste the modified code sample into the HTML code of your website.