product icon

How to Change the Branding of the Instant Chat-enabled Channel Form

    Articles related to customization are written for a technical audience who have experience in web development. Knowledge of HTML, CSS, and JavaScript are required.

    1. In the Administration Center, go to the Channels tab.

      Result:

    2. Copy the sample code from the Custom Live Support Forms with self-hosted Instant Chat text box.

      Result:

    3. Change the branding of the PIN entry form, by following the basic XHTML standards. For an online tutorial on XHTML programming, visit http://www.w3schools.com.

      Result:

    4. Paste the modified code sample into the HTML code of your website.

      Result:

    Article last updated: 27 September, 2022