HELP FILE

How to Change the Branding of the Instant Chat-enabled Channel Form

Articles related to customization are written for a technical audience who have experience in web development. Knowledge of HTML, CSS, and JavaScript are required.

  1. In the Administration Center, go to the Channels tab.

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  2. Copy the sample code from the Custom Live Support Forms with self-hosted Instant Chat text box.

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  3. Change the branding of the PIN entry form, by following the basic XHTML standards. For an online tutorial on XHTML programming, visit http://www.w3schools.com.

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  4. Paste the modified code sample into the HTML code of your website.

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