How to Change the Branding of the Instant Chat-enabled Channel Form

  1. In the Administration Center, go to the Channels tab.
  2. Copy the sample code from the Custom Live Support Forms with self-hosted Instant Chat text box.
  3. Change the branding of the PIN entry form, by following the basic XHTML standards. For an online tutorial on XHTML programming, visit
  4. Paste the modified code sample into the HTML code of your website.