HELP FILE
Configuring Zendesk
Articles related to customization are written for a technical audience who have experience in web development. Knowledge of HTML, CSS, and JavaScript are required.
Make sure you have a Zendesk API key. See Creating an API key for LogMeIn Rescue app in Zendesk for further details.
Once installed, the app appears on the right side of the ticket interface. If you don't see the app, click Refresh in the top-right corner of the Apps tray.