HELP FILE

Audit Report (List All)

    This article gives guidance to Rescue Administrators.

    This report returns data for each action taken by Administrators on the selected item of the Organization Tree during the selected period.

    Note: Company-level actions only appear in the report when the report is generated either for the Administrator who performed the action, or for the root-level Master Administrators organizational unit.
    Requested by
    The Administrator that performed the given action. The displayed value is the Administrator's name as recorded in the Name field on the Organization tab. Data type: String. Data length: 128 characters.
    Entity type
    The type of organizational entity affected by the action taken by an Administrator. Data type: String. Data length: 128 characters. Possible values are as follows:
    • Channel
    • Technician Group
    • Technician
    • Unattended Computer Group
    • Unattended Computer
    • Administrator Group
    • Master Administrator
    • Administrator
    • Administrator Group link
    • Administrator link
    • External Technician Group
    • External Technician
    • External link
    Entity ID
    An automatically generated, unique ID of the organizational entity affected by the action taken by an Administrator. Data type: Integer. Data length: Unspecified.
    Entity name
    The name of the organizational entity affected by the action taken by an Administrator. The displayed value is the organizational entity's name as recorded in the Name field on the Organization tab. Data type: String. Data length: 256 characters.
    Change type
    The type of change action taken by the Administrator. Data type: String. Data length: 128 characters. Possible values are as follows:
    • Add
    • Delete
    • Move
    • Copy
    • Assign
    • Unassign
    • Change
    • View
    Last changed
    The exact time when the change action took place. Data type: DateTime. Data length: unspecified.
    Section
    The header in the Rescue Administration Center under which the change was made. Data type: String.Data Length: unspecified.
    Field
    The field under the Section header in the Rescue Administration Center that was affected by the change. Data type: String.Data Length: unspecified.
    Old Value
    The value of Field before the change action took place. Data type: String.Data Length: unspecified.
    Old Action
    The status of Field before the change action took place. Data type: String.Data Length: unspecified. Possible values are as follows:
    • Enabled
    • Disabled
    • Selected
    • Unselected
    • Set
    • Not set
    • Assigned
    • Unassigned
    • Locked
    • Unlocked
    • Added
    • Removed
    • Order
    • Unknown
    New Value
    The value of Field after the change action took place. Data type: String.Data Length: unspecified.
    New Action
    The status of Field after the change action took place. Data type: String.Data Length: unspecified. Possible values are as follows:
    • Enabled
    • Disabled
    • Selected
    • Unselected
    • Set
    • Not set
    • Assigned
    • Unassigned
    • Locked
    • Unlocked
    • Added
    • Removed
    • Order
    • Unknown