About Chat Permissions
This article gives guidance to Rescue Administrators.
An administrator sets a Technician Group's permission to use the Enable/Disable Chat feature on the Organization tab.
 |
Select only Chat to enable Chat at session start. |
 |
Select Chat plus Allow chat enable/disable by technician to enable Chat at session start and allow technicians to toggle Chat during the session. |
 |
Select only Allow chat enable/disable by technician to disable Chat at session start, but allow technicians to toggle Chat during the session. |
 |
When neither option is selected, Chat is disabled at session start, and technicians are not allowed to toggle Chat during the session. |
Note: The above settings apply to sessions started by running the LogMeIn Rescue Applet. Chat is always enabled for Instant Chat sessions.
Article last updated: 30 March, 2023
You are viewing the latest version of this article.