About Chat Permissions

This article gives guidance to Rescue Administrators.

An administrator sets a Technician Group's permission to use the Enable/Disable Chat feature on the Organization tab.

	Select only Chat to enable Chat at session start.
	Select Chat plus Allow chat enable/disable by technician to enable Chat at session start and allow technicians to toggle Chat during the session.
	Select only Allow chat enable/disable by technician to disable Chat at session start, but allow technicians to toggle Chat during the session.
	When neither option is selected, Chat is disabled at session start, and technicians are not allowed to toggle Chat during the session.