product icon Ver produtos relacionados

Boas-vindas ao suporte do Rescue Lens

Digite sua dúvida aqui ou navegue pelos tópicos abaixo para ver respostas ou entre em contato com um agente de suporte.

Tópicos populares:
Requisitos de sistema (Inglês) Vídeo de demonstração do produto (Inglês) O que o técnico pode fazer (Inglês)

  • Primeiros passos no Rescue Lens

    Aprenda os conceitos básicos do Rescue Lens.

    • Princípios básicos do Rescue Lens

      Vídeos

      Video Thumbnail

      Rescue Lens - The Property Insurance Claim  (01:12)

      Rescue Lens allows claims agents to see why a claim is being made, while keeping the focus on the customer. For more information: http://lgme.in/6058BvWnG

      Video Thumbnail

      Rescue Lens - The Automotive Claim  (01:06)

      Rescue Lens, an innovative, live-video support tool that helps your claims agents see why a claim is being made, while keeping the focus on the customer. For more information: https://www.logmeinrescue.com/lens-insurance

      Video Thumbnail

      Rescue Lens: Meet Paula (30 seconds)  (00:31)

      For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. As every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. See how Rescue Lens enables Paula to print like a champ! Learn more about Rescue Lens: http://lgme.in/60557clx

      Video Thumbnail

      Rescue Lens: Meet Gary (30 seconds)  (00:31)

      For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. Sometimes all it takes is the end user explaining to you what went wrong. But, as every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. With Rescue Lens, technicians can now take a look around and quickly find and resolve issues. Learn more about Rescue Lens: http://lgme.in/60507cY4

      Video Thumbnail

      Rescue Lens - Coffee Machine Support  (01:13)

      A quick look at how Rescue Lens can be used to focus on the customer while supporting virtually any product! Learn more about Rescue Lens: https://www.logmeinrescue.com/lens/live-video

      Video Thumbnail

      Rescue 101: Rescue Lens (TV support)  (01:09)

      A quick look at how Rescue Lens can be used to support customers using nearly any product, even a TV! Learn more about Rescue Lens: http://lgme.in/len15yt

      Pesquisar todos os vídeos
    • Rescue Lens em um ambiente multilíngue

    Artigos

  • Orientação para técnicos

    Aprenda a iniciar e gerenciar sessões do Rescue Lens.

    • Artigos

    Guias do usuário

    Guia do usuário do Rescue Lens

  • Orientação para administradores

    Aprenda a usar o Centro de administração para configurar o Rescue Lens para sua organização.

    • Artigos

    Guias do usuário

    Guia do administrador do Rescue Lens

  • Recursos

    PESQUISAR TODOS OS ARTIGOS Notas da versão Downloads Guia do usuário do Rescue Lens Página Minha conta
  • Princípios básicos do Rescue Lens

    Vídeos

    Video Thumbnail

    Rescue Lens - The Property Insurance Claim  (01:12)

    Rescue Lens allows claims agents to see why a claim is being made, while keeping the focus on the customer. For more information: http://lgme.in/6058BvWnG

    Video Thumbnail

    Rescue Lens - The Automotive Claim  (01:06)

    Rescue Lens, an innovative, live-video support tool that helps your claims agents see why a claim is being made, while keeping the focus on the customer. For more information: https://www.logmeinrescue.com/lens-insurance

    Video Thumbnail

    Rescue Lens: Meet Paula (30 seconds)  (00:31)

    For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. As every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. See how Rescue Lens enables Paula to print like a champ! Learn more about Rescue Lens: http://lgme.in/60557clx

    Video Thumbnail

    Rescue Lens: Meet Gary (30 seconds)  (00:31)

    For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. Sometimes all it takes is the end user explaining to you what went wrong. But, as every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. With Rescue Lens, technicians can now take a look around and quickly find and resolve issues. Learn more about Rescue Lens: http://lgme.in/60507cY4

    Video Thumbnail

    Rescue Lens - Coffee Machine Support  (01:13)

    A quick look at how Rescue Lens can be used to focus on the customer while supporting virtually any product! Learn more about Rescue Lens: https://www.logmeinrescue.com/lens/live-video

    Video Thumbnail

    Rescue 101: Rescue Lens (TV support)  (01:09)

    A quick look at how Rescue Lens can be used to support customers using nearly any product, even a TV! Learn more about Rescue Lens: http://lgme.in/len15yt

    Pesquisar todos os vídeos
  • Rescue Lens em um ambiente multilíngue

Artigos

Artigos

Guias do usuário

Guia do usuário do Rescue Lens

Artigos

Guias do usuário

Guia do administrador do Rescue Lens

Não é o que estava procurando?Pesquisar todos os produtos

Classifique
sua
experiência