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A LogMeIn mudou! Conheça a nova GoTo.
O ano será incrível para o LastPass! Saiba o que vem por aí.
Já está disponível o novo Rescue 7.50, com melhorias de desempenho.
Confira as melhorias na seção Perguntas frequentes.Aprenda os conceitos básicos de configuração e uso do Rescue.
Watch this short video to learn why LogMeIn Rescue is the choice for organizations worldwide to deliver outstanding customer support. You'll also see how implementing Rescue within your organization can improve retention rates, loyalty scores and your bottom line. For more information on LogMeIn Rescue: https://secure.logmeinrescue.com/
Aprenda a fornecer suporte remoto usando o Console técnico do Rescue.
This is a walkthrough of the LogMeIn Rescue Session Queue. This video covers many of the key features of the session queue including how to manage active and waiting sessions, how to modify custom data of the sessions and how to filter based on any number of different criteria.
This is a quick demonstration of LogMeIn Rescue's Screen Recording capabilities. Here we will show you how screen recordings can be started or stopped during the remote session.
LogMeIn Rescue provides one solution for multi-platform remote support of PCs, Macs, Android, Blackberry and iOS devices. This video will cover connection to a PC, Mac and BlackBerry.
This is a walkthrough of LogMeIn Rescue's Technician Console. Here we will cover almost all of the Tech Console including how to start a remote session, where you can find a variety of features and functions and what different types of unattended access options we have available.
This is a walkthrough of the LogMeIn Rescue Channel connection feature. This video covers many of the key features of Channels including how to create, customize and set up on your web site.
This is a walkthrough of the LogMeIn Rescue Chat and Communication log feature. This video covers many of the key features of the Chat Log including what is captured, what shows up and where the data can be found.
This is a walkthrough of the LogMeIn Rescue History and Notes tab. This video covers many of the key features of History and Notes including how to leave behind notes covering what was done during the session, view notes from previous sessions and look at the log files for previous sessions.
This video covers using LogMeIn Rescue to make private connections. This video will show best practices in making these connections as well as several different ways to connect.
This is a walkthrough of LogMeIn Rescue's Technician Collaboration abilities. Here we will cover many of the key Tech Collab features including how to transfer a session between techs, how you can set permissions for these sessions and how to invite someone from outside your support organization for specialized support when needed.
This is a walkthrough of LogMeIn Rescue's active sessions Tool Bar. Here we will cover many of the key Tool Bar functions including how to transfer a session between techs, where to find the unattended computers you have set up and how administrators can monitor on going support sessions.
This is a walkthrough of LogMeIn Rescue's Remote Utility tabs. Here we will cover all of the Remote Utilities available including where to go if you want to transfer files, reboot the remote machine or check notes from past sessions.
This is a walkthrough of the LogMeIn Rescue Session Queue. This video covers many of the key features of the session queue including how to manage active and waiting sessions, how to modify custom data of the sessions and how to filter based on any number of different criteria.
This is a walkthrough of LogMeIn Rescue's Remote Utility tabs. Here we will cover all of the Remote Utilities available including where to go if you want to transfer files, reboot the remote machine or check notes from past sessions.
This is a walkthrough of the LogMeIn Rescue Calling Card feature. This video covers many of the key features of the Calling Card including how to create, customize and deploy it.
This is a walkthrough of the LogMeIn Rescue Connect on LAN feature. This video covers many of the key features of Connect on LAN including where to find the feature in the tech console, how the connection is made and what can be done once connected.
This is a walkthrough of the LogMeIn Rescue Customer Desktop tab. This video covers many of the key features of the Remote Control tab including how to restart the applet as a system service, how to send a "Ctrl-Alt-Delete" command to the target computer and how to use the White Board and Laser Pointer features.
This is a walkthrough of the LogMeIn Rescue File Manager. This video covers many of the key features of File Manager including how to transfer files between the techs computer and target computer and how to synchronize folders between machines.
This is a walkthrough of the LogMeIn Rescue Reboot and Reconnect feature. This video covers many of the key features of the Reboot option including how to reboot the machine into safe mode and reconnect, how to do a hard reboot and reconnect and how to request the end users Windows credentials so all this can be done with out the end user being present.
This video covers how to restart the LogMeIn Rescue applet as a system service. It shows how to do this from the Technician Console and explains why you would want to.
This is a walkthrough of the LogMeIn Rescue Scripting Functionality. This video covers many of the key Scripting features including where to find the LogMeIn Rescue Script Repository, how to run a script and where the script output can be found. Scripting can save time on every call, watch this video to learn how.
This is a walkthrough of the LogMeIn Rescue System Information tab. Here we will cover many of the key System Info features including what can be found on the Dashboard, where you get one click access to system services and how you can copy of this data to the clipboard for in depth analysis.
This is a walkthrough of LogMeIn Rescue's Unattended Access capabilities. Here we will cover many of the Unattended Access options including how to set up unattended access, how to connect to a computer once you have set up unattended access and how you can request the end users login credentials to gain access when the end user will not be present.
Access a remote PC with Rescue's administrative rights to uninstall a program remotely. For more information on Rescue, check out our product guide: http://lgme.in/6057qSwb
In this video you will learn how to preform an unattended reboot of the customers machine allowing the tech to log back in remotely. This would allow the end user to leave the desk and the technician to work on and reboot machine if needed.
This video will show you how the LogMeIn Rescue connection can be made from your own website. We will cover connecting using a PIN code, via 'Instant Chat' or by a channel connection. This is just one of the many ways that LogMeIn Rescue can be branded to look more like your software.
This video will show how by using LogMeIn Rescue you can reboot the remote computer into safe mode AND reconnect to it remotely. This will reduce the number of support incidents where the technician needs to go to the computer or the computer needs to come to the technician.
This is a walkthrough of the LogMeIn Rescue Session Queue. This video covers many of the key features of the session queue including how to manage active and waiting sessions, how to modify custom data of the sessions and how to filter based on any number of different criteria.
This is a quick demonstration of LogMeIn Rescue's Screen Recording capabilities. Here we will show you how screen recordings can be started or stopped during the remote session.
LogMeIn Rescue provides one solution for multi-platform remote support of PCs, Macs, Android, Blackberry and iOS devices. This video will cover connection to a PC, Mac and BlackBerry.
This video covers using LogMeIn Rescue to make private connections. This video will show best practices in making these connections as well as several different ways to connect.
This is a walkthrough of LogMeIn Rescue's Remote Utility tabs. Here we will cover all of the Remote Utilities available including where to go if you want to transfer files, reboot the remote machine or check notes from past sessions.
This video will cover one of LogMeIn Rescues new features, Click2Fix.
This video will show how you can use LogMeIn Rescue to connect to a mobile phone running Android.
Watch our brief tutorial on the features and use of Rescue Mobile on an Android device. For more information on Rescue, check out our product guide: http://lgme.in/6051qSn7
Watch our quick demonstration of the capabilities of Rescue Mobile on iOS. For more information on Rescue, check out our product guide: http://lgme.in/6057qSkz
Step by step guide explaining how to use LogMeIn Rescue + Mobile to support an iOS device.
In this video you will learn how the Click2Fix interface can be used to quickly navigate to commonly used settings on an Android device.
In this video you will learn how to use LogMeIn Rescue to both stop and start a process running on a Android mobile device. You will also learn how to uninstall and app from the device remotely.
Aprenda a usar o Centro de administração para configurar o Rescue para sua organização.
This is a walkthrough of LogMeIn Rescue's Unattended Access capabilities. Here we will cover many of the Unattended Access options including how to set up unattended access, how to connect to a computer once you have set up unattended access and how you can request the end users login credentials to gain access when the end user will not be present.
This Video will cover LogMeIn Rescue's new Command Center. It gives you a simple way to keep track of key performance indicators in real-time. Now you can easily monitor technician performance, identify productivity issues and resolve problems fast. It's everything you need to know to evaluate the effectiveness and efficiency your helpdesk.
Watch Courtney Dragoon, LogMeIn Senior Product Marketing Manager, demo Rescue's Calling Card feature - a one-click hotline for your end users. Let Courtney walk you through the process to install, customize and use calling card and give your customers a fast track to your support organization!
This is a walkthrough of the LogMeIn Rescue Calling Card feature. This video covers many of the key features of the Calling Card including how to create, customize and deploy it.
This is a walkthrough of the LogMeIn Rescue Scripting Functionality. This video covers many of the key Scripting features including where to find the LogMeIn Rescue Script Repository, how to run a script and where the script output can be found. Scripting can save time on every call, watch this video to learn how.
The partnership gives IT help desks and support staff the ability to launch a remote support session with LogMeIn Rescue directly from a Zendesk ticketing interface. Support technicians can collaborate with their customers in real time to quickly diagnose and resolve issues related to their products by viewing and controlling a user's computer or smartphone, on-demand. The result is a faster and more reliable customer experience.
This video covers the set up and integration of LogMeIn Rescue and Autotask. It shows that once the software's are integrated, what can be done and where the data is exported to and how it can be reported on.
This video covers the set up and integration of LogMeIn Rescue and ServiceNow. It shows that once the software's are integrated, what can be done and where the data is exported to and how it can be reported on.
This video shows BoldChat's integration with Rescue, which allows helpdesk and customer service agents to seamlessly transition from a chat to a remote support session. From the agent's perspective, the Rescue support session can be easily initiated via the BoldChat client interface — no additional steps are necessary, so issues can be resolved quickly. From the customer's perspective, the support session is facilitated directly through the chat window, providing a consistent experience in one channel.
Watch this short video to learn why LogMeIn Rescue is the choice for organizations worldwide to deliver outstanding customer support. You'll also see how implementing Rescue within your organization can improve retention rates, loyalty scores and your bottom line. For more information on LogMeIn Rescue: https://secure.logmeinrescue.com/
This is a walkthrough of the LogMeIn Rescue Session Queue. This video covers many of the key features of the session queue including how to manage active and waiting sessions, how to modify custom data of the sessions and how to filter based on any number of different criteria.
This is a quick demonstration of LogMeIn Rescue's Screen Recording capabilities. Here we will show you how screen recordings can be started or stopped during the remote session.
LogMeIn Rescue provides one solution for multi-platform remote support of PCs, Macs, Android, Blackberry and iOS devices. This video will cover connection to a PC, Mac and BlackBerry.
This is a walkthrough of LogMeIn Rescue's Technician Console. Here we will cover almost all of the Tech Console including how to start a remote session, where you can find a variety of features and functions and what different types of unattended access options we have available.
This is a walkthrough of the LogMeIn Rescue Channel connection feature. This video covers many of the key features of Channels including how to create, customize and set up on your web site.
This is a walkthrough of the LogMeIn Rescue Chat and Communication log feature. This video covers many of the key features of the Chat Log including what is captured, what shows up and where the data can be found.
This is a walkthrough of the LogMeIn Rescue History and Notes tab. This video covers many of the key features of History and Notes including how to leave behind notes covering what was done during the session, view notes from previous sessions and look at the log files for previous sessions.
This video covers using LogMeIn Rescue to make private connections. This video will show best practices in making these connections as well as several different ways to connect.
This is a walkthrough of LogMeIn Rescue's Technician Collaboration abilities. Here we will cover many of the key Tech Collab features including how to transfer a session between techs, how you can set permissions for these sessions and how to invite someone from outside your support organization for specialized support when needed.
This is a walkthrough of LogMeIn Rescue's active sessions Tool Bar. Here we will cover many of the key Tool Bar functions including how to transfer a session between techs, where to find the unattended computers you have set up and how administrators can monitor on going support sessions.
This is a walkthrough of LogMeIn Rescue's Remote Utility tabs. Here we will cover all of the Remote Utilities available including where to go if you want to transfer files, reboot the remote machine or check notes from past sessions.
This is a walkthrough of the LogMeIn Rescue Session Queue. This video covers many of the key features of the session queue including how to manage active and waiting sessions, how to modify custom data of the sessions and how to filter based on any number of different criteria.
This is a walkthrough of LogMeIn Rescue's Remote Utility tabs. Here we will cover all of the Remote Utilities available including where to go if you want to transfer files, reboot the remote machine or check notes from past sessions.
This is a walkthrough of the LogMeIn Rescue Calling Card feature. This video covers many of the key features of the Calling Card including how to create, customize and deploy it.
This is a walkthrough of the LogMeIn Rescue Connect on LAN feature. This video covers many of the key features of Connect on LAN including where to find the feature in the tech console, how the connection is made and what can be done once connected.
This is a walkthrough of the LogMeIn Rescue Customer Desktop tab. This video covers many of the key features of the Remote Control tab including how to restart the applet as a system service, how to send a "Ctrl-Alt-Delete" command to the target computer and how to use the White Board and Laser Pointer features.
This is a walkthrough of the LogMeIn Rescue File Manager. This video covers many of the key features of File Manager including how to transfer files between the techs computer and target computer and how to synchronize folders between machines.
This is a walkthrough of the LogMeIn Rescue Reboot and Reconnect feature. This video covers many of the key features of the Reboot option including how to reboot the machine into safe mode and reconnect, how to do a hard reboot and reconnect and how to request the end users Windows credentials so all this can be done with out the end user being present.
This video covers how to restart the LogMeIn Rescue applet as a system service. It shows how to do this from the Technician Console and explains why you would want to.
This is a walkthrough of the LogMeIn Rescue Scripting Functionality. This video covers many of the key Scripting features including where to find the LogMeIn Rescue Script Repository, how to run a script and where the script output can be found. Scripting can save time on every call, watch this video to learn how.
This is a walkthrough of the LogMeIn Rescue System Information tab. Here we will cover many of the key System Info features including what can be found on the Dashboard, where you get one click access to system services and how you can copy of this data to the clipboard for in depth analysis.
This is a walkthrough of LogMeIn Rescue's Unattended Access capabilities. Here we will cover many of the Unattended Access options including how to set up unattended access, how to connect to a computer once you have set up unattended access and how you can request the end users login credentials to gain access when the end user will not be present.
Access a remote PC with Rescue's administrative rights to uninstall a program remotely. For more information on Rescue, check out our product guide: http://lgme.in/6057qSwb
In this video you will learn how to preform an unattended reboot of the customers machine allowing the tech to log back in remotely. This would allow the end user to leave the desk and the technician to work on and reboot machine if needed.
This video will show you how the LogMeIn Rescue connection can be made from your own website. We will cover connecting using a PIN code, via 'Instant Chat' or by a channel connection. This is just one of the many ways that LogMeIn Rescue can be branded to look more like your software.
This video will show how by using LogMeIn Rescue you can reboot the remote computer into safe mode AND reconnect to it remotely. This will reduce the number of support incidents where the technician needs to go to the computer or the computer needs to come to the technician.
This is a walkthrough of the LogMeIn Rescue Session Queue. This video covers many of the key features of the session queue including how to manage active and waiting sessions, how to modify custom data of the sessions and how to filter based on any number of different criteria.
This is a quick demonstration of LogMeIn Rescue's Screen Recording capabilities. Here we will show you how screen recordings can be started or stopped during the remote session.
LogMeIn Rescue provides one solution for multi-platform remote support of PCs, Macs, Android, Blackberry and iOS devices. This video will cover connection to a PC, Mac and BlackBerry.
This video covers using LogMeIn Rescue to make private connections. This video will show best practices in making these connections as well as several different ways to connect.
This is a walkthrough of LogMeIn Rescue's Remote Utility tabs. Here we will cover all of the Remote Utilities available including where to go if you want to transfer files, reboot the remote machine or check notes from past sessions.
This video will cover one of LogMeIn Rescues new features, Click2Fix.
This video will show how you can use LogMeIn Rescue to connect to a mobile phone running Android.
Watch our brief tutorial on the features and use of Rescue Mobile on an Android device. For more information on Rescue, check out our product guide: http://lgme.in/6051qSn7
Watch our quick demonstration of the capabilities of Rescue Mobile on iOS. For more information on Rescue, check out our product guide: http://lgme.in/6057qSkz
Step by step guide explaining how to use LogMeIn Rescue + Mobile to support an iOS device.
In this video you will learn how the Click2Fix interface can be used to quickly navigate to commonly used settings on an Android device.
In this video you will learn how to use LogMeIn Rescue to both stop and start a process running on a Android mobile device. You will also learn how to uninstall and app from the device remotely.
This is a walkthrough of LogMeIn Rescue's Unattended Access capabilities. Here we will cover many of the Unattended Access options including how to set up unattended access, how to connect to a computer once you have set up unattended access and how you can request the end users login credentials to gain access when the end user will not be present.
This Video will cover LogMeIn Rescue's new Command Center. It gives you a simple way to keep track of key performance indicators in real-time. Now you can easily monitor technician performance, identify productivity issues and resolve problems fast. It's everything you need to know to evaluate the effectiveness and efficiency your helpdesk.
Watch Courtney Dragoon, LogMeIn Senior Product Marketing Manager, demo Rescue's Calling Card feature - a one-click hotline for your end users. Let Courtney walk you through the process to install, customize and use calling card and give your customers a fast track to your support organization!
This is a walkthrough of the LogMeIn Rescue Calling Card feature. This video covers many of the key features of the Calling Card including how to create, customize and deploy it.
This is a walkthrough of the LogMeIn Rescue Scripting Functionality. This video covers many of the key Scripting features including where to find the LogMeIn Rescue Script Repository, how to run a script and where the script output can be found. Scripting can save time on every call, watch this video to learn how.
The partnership gives IT help desks and support staff the ability to launch a remote support session with LogMeIn Rescue directly from a Zendesk ticketing interface. Support technicians can collaborate with their customers in real time to quickly diagnose and resolve issues related to their products by viewing and controlling a user's computer or smartphone, on-demand. The result is a faster and more reliable customer experience.
This video covers the set up and integration of LogMeIn Rescue and Autotask. It shows that once the software's are integrated, what can be done and where the data is exported to and how it can be reported on.
This video covers the set up and integration of LogMeIn Rescue and ServiceNow. It shows that once the software's are integrated, what can be done and where the data is exported to and how it can be reported on.
This video shows BoldChat's integration with Rescue, which allows helpdesk and customer service agents to seamlessly transition from a chat to a remote support session. From the agent's perspective, the Rescue support session can be easily initiated via the BoldChat client interface — no additional steps are necessary, so issues can be resolved quickly. From the customer's perspective, the support session is facilitated directly through the chat window, providing a consistent experience in one channel.