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Can Agents Run a Rescue Live Lens Session on a Mobile Device?

    Rescue Live Lens automatically detects when an agent accesses the Agent Console from a mobile device (including tablets), and offers a touch-responsive layout optimized for mobile experience.

    Note: For system requirements, see the related article.
    Are the any feature restrictions?
    The following features are not available for agents accessing the Agent Console from a mobile device:
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    Article last updated: 21 November, 2022