Can Agents Run a Rescue Live Lens Session on a Mobile Device?
Rescue Live Lens automatically detects when an agent accesses the Agent Console from a mobile device (including tablets), and offers a touch-responsive layout optimized for mobile experience.
Note: For system requirements, see the related article.
- Are the any feature restrictions?
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The following features are not available for agents accessing the Agent Console from a mobile device:
- Smart sketch
- Highlighter
- Add text
- Numbered arrows
Article last updated: 21 November, 2022