Can Agents Run a Rescue Live Lens Session on a Mobile Device?
Yes. Rescue Live Lens automatically detects when an agent accesses the Agent Console from a mobile device (including tablets), and offers a touch-responsive layout optimized for mobile experience.
Note: For system requirements, see the related article.
- Are the any feature restrictions?
The following features are not available for agents accessing the Agent Console from a mobile device:
- Smart sketch
- Add text
- Numbered arrows