Why is my Rescue session logging itself out in Internet Explorer 8?
Your Rescue session logs out whenever you log off a different website (i.e. Facebook or Outlook Web) in a separate tab/window in Internet Explorer 8 (IE8).
The issue is due to IE8's session handling. The browser handles all other tabs and windows in a single session.
- Option 1
Running Rescue in a separate IE8 session:
Important: Make sure you only use this new window for your Rescue session. This will keep it separate from other websites that may interfere.
- Open Internet Explorer 8.
- Click . A new window will appear.
- In this new window, sign into Rescue at https://secure.logmeinrescue.com.
- Option 2
- Use the Firefox browser available at: www.mozilla.com/firefox
Article last updated: 27 September, 2022