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Why does Rescue tell me I'm already logged in and I'm not?

    The most common reason is due to an issue with the web browser software that may cause it to close non-gracefully.

    To fix this, close your browser, reopen it, then log back in. If prompted, click Reconfirm. Another issue has been identified pertaining to a bug in 1.0.x versions of Mozilla Firefox. If you are using this version (click Help > About to check), please upgrade to the most recent version of Firefox to resolve the issue.

    Article last updated: 27 September, 2022