product icon

What other domain formats can I use?

When the login-as-admin fails because the user is not found, you might need to check whether you used the correct format for entering the credentials.

Cloud Only AzureAD Accounts
  • UPN
  • AzureAD\UPN
  • AzureAD\USERNAME
  • AzureAD\FirstNameLastName
Hybrid Account (On-Prem AD synced to AzureAD)
  • UPN
  • AzureAD\UPN
  • AzureAD\USERNAME
  • AzureAD\FirstNameLastName
  • DOMAIN\Username
  • MACHINENAME\Username
Note: The AzureAD part before the slash, will allow our system to locate the Admin user within Azure to elevate the session.
Article last updated: 21 November, 2022