What does Error 10054 mean?
Connection is lost and you receive a Windows Socket Error 10054.
Error 10054 occurs when the connection is reset by the peer application, usually due to an incorrect firewall configuration. Find more information about this error on Microsoft Development Center.
Check the following items to ensure that your system, firewall and router are configured correctly.
Solution 1: Verify that LogMeIn domains are whitelisted in your firewall/router configuration
Solution 2: Is the computer behind a Sonic Firewall or another type of firewall? Your Intrusion Detection may be blocking LogMeIn.
- Temporarily disable any features related to Intrusion Detection.
- Try connecting again to test whether Intrusion Detection is interfering with the LogMeIn service.
- If the problem persists, continue to Solution 3.
Solution 3: Disable peer-to-peer functionality in LogMeIn
On certain systems the issue occurs when LogMeIn is connected via a peer-to-peer connection. To disable this functionality, you must edit a registry key.
- Go to .
- Type regedit and press Enter.
- Navigate to the following folder: HKEY_LOCAL_MACHINE\SOFTWARE\LogMeIn\V5\Net\NATUDP
- Change the DisableEx (REG_DWORD) key from 0 to 1.
- Close the Registry Editor.
- Go to .
- Type services.msc and press Enter.
- Locate the LogMeIn service.
- Click Restart.
- Reconnect via LogMeIn and check if you still get disconnected.
If the problem still persists, contact LogMeIn support.