Security and Reporting for External Technician Collaboration
This article gives guidance to Rescue Administrators.
Follow these guidelines for maximum control and accountability when using external technician collaboration.
Goal | Setting or Location in Administration Center |
---|---|
Only allow technicians to invite from an approved list | Select a Technician Group and go to | .
Prevent external technicians from using specific features | Select an External Technician Group and go to | . Any permission that is cleared will not be available to the lead technician to grant to the external technician.
Only allow technicians to send invitations via email sent through Rescue servers | Select a Technician Group and go to | Clear all other options.
Check reports for any External Technician Group or individual external technician | Select an External technician group or External technician and go to | .
Check reports for any Technician Group or individual technician | Select a Technician Group or technician and go to | .
Article last updated: 27 September, 2022