Screen Recording and Screen Capture with LogMeIn Rescue Lens
LogMeIn Rescue Lens allows you to record sessions and take screen captures during your LogMeIn Rescue Lens sessions.
| Availability | Technician Console |
| Icon |  |
| Default storage location | C:\Users\[username]\Documents where [username] is the username of the user logged in. You can set the Screen Recording location to a different folder by going to .
Tip: We recommend setting a default location on your local drive For example: C:\Screen_Recordings.
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| File format | Session recordings are always saved as .mkv files. To view this file type use VLC player or download the mkv codec for windows. |
Screen Capture
| Availability | Technician Console |
| Icon |  Tip: We recommend using the Freeze camera stream option before taking a Screen Capture for optimal results:  |
| Default storage location | Default storage Location: In the LogMeIn Rescue Technician Console, you are prompted for a location to save the capture, whenever you take a Screen Capture.
Tip: We recommend setting a default location on your local drive, for example: C:\Screen_Captures.
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| File format | The default file type is .jpg. |
Article last updated: 11 July, 2023
