HELP FILE

NOTECHAVAILABLE and NOTECHWORKING Requirements

    Articles related to customization are written for a technical audience who have experience in web development. Knowledge of HTML, CSS, and JavaScript are required.

    Important: The NOTECHAVAILABLE and NOTECHWORKING return values are only shown if the Abort sessions and show this webpage to the customer option is selected in the Administration Center on the Settings tab.
    Select a Technician Group to see the NOTECHAVAILABLE requirement for private sessions.


    Figure 1. NOTECHAVAILABLE Requirement for Private Sessions
    Select a channel to see the NOTECHAVAILABLE requirement for channel sessions.


    Figure 2. NOTECHAVAILABLE Requirement for Channel Sessions during Working Hours
    Article last updated: 27 September, 2022