Linking LogMeIn Rescue to Zendesk
Articles related to customization are written for a technical audience who have experience in web development. Knowledge of HTML, CSS, and JavaScript are required.
To post the details of remote sessions to Zendesk, LogMeIn Rescue must be linked to Zendesk as follows:
- In the LogMeIn Rescue Administration Center, select your Technician Group.
- In , enter the following URL in Post session details to URL when session is ended by technician: https://secure.logmeinrescue.com/integration/api/zendesk.
- Select either of the following options for Post session details:
- as XML data
- as JSON
- Click Save Changes.
Article last updated: 27 September, 2022
